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Getting Started

ZeroTwo is a unified AI workspace that gives you access to all leading AI models (GPT, Claude, Gemini, and 10+ others) in one platform. Think of it as your AI command center where you can chat, create, collaborate, and integrate with all your favorite tools.Key features:
  • Access to 50+ AI models
  • Interactive Canvas for documents and code
  • Team collaboration workspaces
  • Powerful tools (Web Search, Code Interpreter, Image Generation)
  • 20+ integrations with popular services
No! ZeroTwo offers a free tier that includes:
  • Access to select AI models
  • Basic features and tools
  • 7-day conversation history
  • Limited file uploads
Paid plans (20/monthPro,20/month Pro, 30/user Team) unlock:
  • All premium AI models (GPT-5, Claude Sonnet 4, O3)
  • Unlimited conversations and history
  • Advanced features
  • Priority support
  • Team collaboration features
Multiple Models: Access GPT, Claude, Gemini, and 10+ other AI models in one place - no need for separate subscriptions.Interactive Canvas: Create and edit documents, code, spreadsheets, and HTML in real-time with AI assistance.Team Collaboration: Share workspaces, conversations, and files with your team.Advanced Tools: Built-in Web Search, Deep Research, Code Interpreter, Image Generation, and more.Integrations: Connect with Google Workspace, GitHub, Notion, and 20+ other services.Better Value: One subscription replaces multiple AI service subscriptions.
Yes! ZeroTwo works on any device through your web browser:
  • Mobile browsers: Full mobile-optimized experience
  • Tablets: Responsive design adapts to screen size
  • Desktop: Complete feature set
Desktop app: Coming soon for Mac, Windows, and Linux!Your conversations sync across all devices automatically.
Absolutely! ZeroTwo takes privacy seriously:✅ Encrypted: All data encrypted in transit and at rest
✅ Private: Your conversations are never shared or sold
✅ Not for training: Your data isn’t used to train AI models
✅ SOC 2 compliant: Industry-standard security practices
✅ GDPR compliant: Full European privacy protectionLearn more about our privacy practices

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Using AI Models

It depends on your task! Here’s a quick guide:General Use: GPT-4o (fast and capable)
Long Documents: Claude Sonnet 4 (200K tokens)
Creative Writing: GPT-5 or Claude
Coding: GPT-4o or Claude Sonnet 4
Fast Responses: Gemini Flash or GPT-4o-mini
Complex Reasoning: O3 or DeepSeek Reasoner
Current Information: Perplexity Sonar Pro (with web search)You can switch models mid-conversation - experiment to find what works best!Complete model guide
Yes! This is one of ZeroTwo’s most powerful features:
  1. Start with one model (e.g., GPT-4o)
  2. Switch to another model (e.g., Claude Sonnet 4) anytime
  3. The conversation context transfers automatically
  4. Each response shows which model created it
Example workflow:
  • GPT-4o: Generate initial code
  • Claude: Review and refactor
  • O3: Optimize algorithm
All in one conversation!
This is normal and expected! Each AI model:
  • Was trained on different data
  • Has different capabilities and strengths
  • Uses different reasoning approaches
  • Has unique “personality” traits
This is a feature, not a bug! Use it to:
  • Get multiple perspectives
  • Validate important information
  • Find the best approach for your task
  • Combine strengths of different models
Provider + Model + Size:
  • GPT-4o = OpenAI’s GPT-4 optimized
  • Claude Sonnet 4 = Anthropic’s Claude, Sonnet tier
  • Gemini 2.5 Pro = Google’s Gemini, Pro version
Suffixes:
  • mini = Smaller, faster, cheaper
  • turbo = Optimized for speed
  • flash = Ultra-fast version
  • pro = Premium capabilities
  • Numbers (3.5, 4, 5) = Version/generation
Learn about all models
No! That’s the whole point of ZeroTwo. One subscription gives you access to:
  • OpenAI GPT models
  • Anthropic Claude models
  • Google Gemini models
  • Mistral, DeepSeek, Groq, and more
Savings example:
  • ChatGPT Plus: $20/month
  • Claude Pro: $20/month
  • Gemini Advanced: $20/month
  • Total: $60/month
ZeroTwo Pro: $20/month for all of them!

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Features & Tools

Canvas is an interactive workspace where AI can create and you can edit content in real-time. Think of it as a collaborative document editor powered by AI.Four types:
  1. Text Canvas: Documents, articles, reports
  2. Code Canvas: Full IDE with syntax highlighting
  3. Spreadsheet Canvas: Tables and data
  4. HTML Canvas: Webpages and apps
Use Canvas when:
  • Creating longer documents or code
  • You need to iterate and refine
  • Working on structured content
  • Collaborating with AI on edits
Use regular chat when:
  • Quick questions and answers
  • Information lookup
  • Short tasks
  • Conversational interactions
Complete Canvas guide
Web Search gives AI access to current information from the internet using neural search technology.Enable Web Search when you need:
  • Current events and news
  • Recent data and statistics
  • Real-time information
  • Fact-checking with sources
How to use:
  1. Toggle Web Search on (top bar)
  2. Ask your question
  3. AI searches the web
  4. Get answer with citations
Example:
What are the latest developments in quantum computing?
[Web Search finds recent articles and research]
AI: Based on recent sources from MIT and Nature...
Web Search guide
Upload 50+ file types for AI to analyze, reference, and work with:Documents: PDF, Word, PowerPoint, text files
Code: Any programming language
Data: CSV, Excel, JSON
Images: JPG, PNG, GIF, SVG
Audio: MP3, WAV (auto-transcribed)
Video: MP4, MOV (analyzed and transcribed)Example uses:
  • Analyze PDF reports
  • Review and debug code
  • Process CSV data
  • Transcribe audio/video
  • Extract info from images
  • Compare multiple documents
File upload guide
Projects are collaborative workspaces for organizing related conversations, files, and team members.Benefits:
  • Organization: Keep related work together
  • Collaboration: Share with team members
  • Context: Files and settings persist across chats
  • Memory: AI remembers project context
  • Sharing: Easy knowledge sharing
Example use cases:
  • Work projects: Client work, specific initiatives
  • Research: Organize research on a topic
  • Learning: Course materials and notes
  • Team: Shared workspace for collaboration
Projects guide
Yes! ZeroTwo supports multiple image generation and editing models:Generation:
  • DALL-E 3 (OpenAI)
  • Stable Diffusion
  • Midjourney-style outputs
Editing:
  • Modify existing images
  • Remove backgrounds
  • Change styles
  • Extend images
How to use:
  1. Enable image generation tool
  2. Describe what you want
  3. Choose style (optional)
  4. AI generates image(s)
Image generation guide

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Account & Billing

1

Go to Settings

Click your profile → Settings → Subscription
2

Choose Plan

  • Pro: $20/month (individual)
  • Team: $30/user/month (team features)
3

Enter Payment

Secure payment via Stripe
4

Enjoy Features

Instant access to all premium features!
Pro features unlock immediately after payment.
Yes! No contracts or commitments:
  • Cancel anytime from Settings → Subscription
  • No cancellation fees
  • Access until end of billing period
  • Data retained for 90 days
  • Easy to reactivate
We’re confident you’ll love ZeroTwo, but you’re free to cancel whenever you want.
Yes! We offer a 14-day money-back guarantee:
  • Try ZeroTwo risk-free for 14 days
  • Not satisfied? Full refund, no questions asked
  • Email reed@zerotwo.ai for refund request
  • Processed within 5-7 business days
We want you to be completely satisfied with ZeroTwo.
Yes! Use the free tier to explore:
  • Interface and workflow
  • Available models (limited)
  • Basic features
  • Canvas functionality
Free trial: First month 50% off for new Pro users
Guarantee: 14-day money-back guaranteeStart with free, upgrade when ready!
Team plans ($30/user/month):
  • Billed monthly per active user
  • Add/remove users anytime
  • Pro-rated charges
  • Single admin billing
  • Volume discounts available (10+ users)
Example:
  • Start with 3 users: $90/month
  • Add 2 more mid-month: Pro-rated charge
  • Next month: $150/month for 5 users
Contact sales for enterprise pricing (25+ users).

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Troubleshooting

Common causes:
  • High demand on model
  • Large file processing
  • Network connectivity
  • Model temporarily unavailable
Solutions:
  1. Wait 30-60 seconds (processing large requests)
  2. Refresh the page
  3. Try a different model
  4. Check your internet connection
  5. Check status.zerotwo.ai
If problem persists, contact support.
Checklist:
  • ✓ File size under limit (10MB free, 50MB Pro)
  • ✓ Supported file type
  • ✓ File not corrupted
  • ✓ Waited for processing (large files take time)
  • ✓ Referenced file in your message
File size limits:
  • Free: 10MB per file
  • Pro: 50MB per file
  • Team: 100MB per file
Try compressing large files or splitting into smaller pieces.
Finding conversations:
  1. Search: Press Cmd/Ctrl + K and search keywords
  2. Filter by date: Check different time periods in sidebar
  3. Check Archive: Archived conversations in separate section
  4. Check Projects: Conversation might be in a project
  5. Starred: Check starred conversations
Retention periods:
  • Free: 7 days
  • Pro: 30 days
  • Team: 90 days
  • Starred: Kept indefinitely
Conversations may have been deleted or expired.
AI models have safety guidelines and may decline:
  • Harmful or dangerous content
  • Illegal activities
  • Personal information about others
  • Copyrighted material verbatim
  • Unethical requests
This is intentional to keep ZeroTwo safe and responsible.If you believe a refusal was in error, try:
  • Rephrasing your request
  • Providing more context
  • Using a different model
  • Splitting into smaller parts
We want to know about any issues!Report bugs:
  1. Email: reed@zerotwo.ai
  2. Discord: discord.gg/SmQnnTBf
  3. In-app: Settings → Help & Support → Report Issue
Include:
  • What you were trying to do
  • What happened vs. what you expected
  • Browser and OS version
  • Screenshots if applicable
We typically respond within 24 hours!

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Best Practices

Be specific:
❌ "Help with Python"
✅ "Write a Python function to validate email addresses with regex"
Provide context:
❌ "Fix this code"
✅ "This React component isn't re-rendering when props change. 
    Here's the code: [code]. How can I fix it?"
Break down complex tasks: Instead of: “Build a full e-commerce site” Try: “Let’s build an e-commerce site. First, help me set up the project structure with React and Next.js”Iterate:
  • Start with a rough request
  • Refine based on response
  • Ask follow-up questions
  • Request modifications
Complete guide to effective prompting
Use long conversations when:
  • Working on a single project/topic
  • Need maintained context
  • Iterating on something
  • Building on previous work
Start new conversations when:
  • Changing topics completely
  • Previous chat is getting cluttered
  • Want fresh perspective
  • Testing different models
Pro tip: Use Projects to organize related conversations on the same topic!
Recommended structure:
  1. Projects for major topics:
    • Work projects
    • Personal projects
    • Learning/research areas
  2. Star important chats:
    • Reference conversations
    • Best examples
    • Important decisions
  3. Archive completed work:
    • Finished projects
    • Old conversations
    • Keeps workspace clean
  4. Use descriptive names:
    • Rename auto-generated titles
    • Make them searchable
    • Include key keywords
Regular cleanup keeps you productive!

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Next Steps

Take the Interface Tour

Learn where everything is located

Start Your First Chat

Begin chatting with AI

Try Canvas

Create interactive documents

Explore All Features

Discover everything ZeroTwo can do

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Still Have Questions?

Discord Community

Chat with other users and get help

Email Support

reed@zerotwo.ai
We respond within 24 hours

Status Page

Check system status and uptime
Welcome to ZeroTwo! We’re excited to have you here. If you need anything, we’re here to help!