> ## Documentation Index
> Fetch the complete documentation index at: https://reedai-07fa30f1.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscriptions and Plans

> Manage your ZeroTwo subscription, upgrade or downgrade plans, and understand pricing tiers

ZeroTwo offers flexible subscription plans to meet your needs, from individual use to enterprise teams. Manage your subscription, change plans, and understand what's included in each tier.

## Available plans

<CardGroup cols={3}>
  <Card title="Free" icon="gift">
    **\$0/month**

    Get started with ZeroTwo

    * Limited model access
    * Basic features
    * Community support
  </Card>

  <Card title="Pro" icon="star">
    **\$20/month**

    For power users

    * All models (GPT-4o, Claude, etc.)
    * Unlimited conversations
    * Priority support
    * Advanced features
  </Card>

  <Card title="Enterprise" icon="building">
    **Custom pricing**

    For teams and organizations

    * Everything in Pro
    * SSO and advanced security
    * Team collaboration
    * Dedicated support
    * Custom solutions
  </Card>
</CardGroup>

## Plan comparison

| Feature                | Free          | Pro        | Enterprise |
| ---------------------- | ------------- | ---------- | ---------- |
| **Models**             | Limited       | All models | All models |
| **Usage limits**       | Restricted    | Generous   | Custom     |
| **Canvas**             | ✅             | ✅          | ✅          |
| **Web search**         | Limited       | ✅          | ✅          |
| **File uploads**       | Limited       | ✅          | ✅          |
| **Memory**             | Basic         | Advanced   | Advanced   |
| **Projects**           | Personal only | ✅          | ✅          |
| **Team collaboration** | ❌             | Limited    | ✅          |
| **SSO**                | ❌             | ❌          | ✅          |
| **Support**            | Community     | Priority   | Dedicated  |

## Upgrading your plan

<Steps>
  <Step title="Navigate to subscriptions">
    Settings → Account → Subscription
  </Step>

  <Step title="Choose a plan">
    Select Pro or Enterprise based on your needs.
  </Step>

  <Step title="Enter payment information">
    Provide credit card details (securely processed by Stripe).
  </Step>

  <Step title="Confirm upgrade">
    <Check>
      Your upgrade takes effect immediately. You'll have access to all Pro/Enterprise features.
    </Check>
  </Step>
</Steps>

<Info>
  When upgrading, you're charged a prorated amount for the remaining billing period.
</Info>

## Downgrading your plan

<Steps>
  <Step title="Go to subscription settings">
    Settings → Account → Subscription
  </Step>

  <Step title="Select lower tier">
    Choose the plan you want to downgrade to.
  </Step>

  <Step title="Review changes">
    Understand which features you'll lose access to.
  </Step>

  <Step title="Confirm downgrade">
    The downgrade takes effect at the end of your current billing period.
  </Step>
</Steps>

<Warning>
  **When downgrading:**

  * Access to premium features ends at period close
  * Usage limits apply from next billing cycle
  * Data is retained but some features may be inaccessible
  * You can upgrade again anytime
</Warning>

## Billing cycle

**Monthly billing:**

* Charged on the same day each month
* Cancel anytime, no long-term commitment

**Annual billing (Pro and Enterprise):**

* Save 20% with annual payment
* Billed once per year
* Best value for committed users

## Managing payment methods

<AccordionGroup>
  <Accordion title="Adding a payment method">
    1. Settings → Account → Subscription → Payment Methods
    2. Click "Add Payment Method"
    3. Enter card details
    4. Click "Save"
  </Accordion>

  <Accordion title="Updating payment information">
    1. Settings → Subscription → Payment Methods
    2. Click "Edit" on existing method or add new one
    3. Update information
    4. Save changes
  </Accordion>

  <Accordion title="Setting default payment method">
    If you have multiple payment methods:

    1. Go to Payment Methods
    2. Click "Set as Default" on preferred method
    3. This card will be charged for renewals
  </Accordion>
</AccordionGroup>

<Tip>
  Update your payment method before it expires to avoid service interruption.
</Tip>

## Canceling your subscription

<Steps>
  <Step title="Access subscription settings">
    Settings → Account → Subscription
  </Step>

  <Step title="Click cancel subscription">
    Select "Cancel Subscription" option.
  </Step>

  <Step title="Provide feedback (optional)">
    Let us know why you're canceling to help us improve.
  </Step>

  <Step title="Confirm cancellation">
    Confirm you want to cancel.
  </Step>

  <Step title="Access until period end">
    <Check>
      You'll retain access to paid features until the end of your current billing period.
    </Check>
  </Step>
</Steps>

<Info>
  You can reactivate your subscription anytime before the period ends to avoid losing access.
</Info>

## Enterprise plans

Enterprise plans offer custom solutions for teams and organizations:

**Features:**

* Custom model access and limits
* SSO and advanced security
* Team management and roles
* Dedicated account manager
* SLA guarantees
* Custom integrations
* Volume pricing
* Invoice billing

**Contact sales:**

* Email: [reed@zerotwo.ai](mailto:reed@zerotwo.ai)
* Or click "Contact Sales" in subscription settings

## Related pages

<CardGroup cols={2}>
  <Card title="Payments and receipts" icon="receipt" href="/account/payments-and-receipts">
    View billing history
  </Card>

  <Card title="Organization billing" icon="building" href="/account/org-billing">
    Team billing management
  </Card>

  <Card title="Profile settings" icon="user" href="/account/profile-and-login">
    Account information
  </Card>

  <Card title="Data export" icon="download" href="/account/data-export-and-deletion">
    Export your data
  </Card>
</CardGroup>
